We are Assembly – and we’re not like the rest. We’re the modern alternative agency, bringing together industry-leading data, talent, and tech to Find the Change That Fuels Growth for the best brands on the planet, including Adobe, Lane Crawford, Marina Bay Sands, and more. Our diverse, global community of over 1,600 passionate experts combines global thinking with unmatched local expertise in more than 20 markets worldwide – enabling brands to engage and move consumers anywhere. We use STAGE, Assembly’s proprietary, privacy-centric data solutions platform, to surface powerful insights that transform into actionable brand opportunities. We’re at the cutting edge of new media, technology, and platforms embedded in the lives of today’s consumers, and we’re tapped into how culture and communities’ needs change. We do this while staying steadfast in our commitment to Leave the World Better Than We Found It through measurable social and environmental impact work.

Assembly was named The Drum’s APAC Media Agency of the Year in 2021

About the Role

We are looking for a Senior Account Manager to further client servicing strategies, manage client relationships and deliver best-in-class execution. Reporting directly to the Account Director a you will be part of a growing team being formed to help expand our services in the market, working with some of the biggest brands on a global basis.

Assembly is a place where careers genuinely flourish, rather than stifle due to a lack of development or resources; we are a data-driven company that works agile with no unnecessary layers of management allowing our employees to drive innovation in their campaigns, teams, and departments.

You will discover an autonomous and entrepreneurial culture at Assembly and a buzzing environment where bright, innovative, and visionary people work in teams that give them the freedom they need to thrive.

The Fundamental Objectives of the Role Are to Support the Agency with:

• Supporting client communication for a portfolio of clients, acting as a key point of contact for both Japanese and Non-Japanese / English-speaking clients.
• Working with other departments to plan and direct activity, while delivering high-quality work and cutting-edge strategy.
• Client satisfaction and quality of service, aiming to maintain strong and long-lasting relationships.
• Training the team to improve their client communication skills so they can start to communicate directly, in these circumstances you will act as a point of support and escalation for the client.
• Guide and review the deck preparation process and ensure messaging is clearly expressed in English for an international audience.
• Present digital marketing proposals in English or Japanese alongside the international business development team.
• Ensure local Japanese and international approaches/strategies/processes are both considered, merged, and adapted where and when required.

DOES THIS SOUND LIKE YOU?

Essential

• At least 5 years digital marketing experience, preferably in a digital agency
• Fluent Japanese and Business English speaking are required
• Ability to communicate with clients with confidence, both written and verbally
• Excellent understanding of digital channels in Japan (LINE, Facebook, Instagram, Google, Yahoo, etc...)

In addition to:

• Highly organized and a strong project manager
• Great communication skills
• Attention to detail
• Highly developed numeracy skills
• Excellent problem-solving skills
• Strong desire to learn
• Can do attitude
• Real desire to join a forward-thinking agency
• Media rep working experience will be preferred
• Can do attitude
• Team player

WHY ASSEMBLY?

· We’re part of Stagwell, the challenger network built to transform marketing. We’re nimble, smart, and digital-first, and we’re quickly growing to take on the biggest legacy hold cos.

· We care about your growth – we offer competitive salaries, annual compensation reviews, and keep detailed personal development plans to ensure you’re hitting your personal and company goals.

· We recognize and celebrate your success…all the time! Whether it’s through company meetups, employee recognition programs, or just a regular day, we make sure our people’s achievements are known and appreciated!

· We’re truly a people-first organization. That’s why we offer a Flexible Time Off policy that puts you in control of your work-life balance, as well as market-leading primary and secondary caregiver and parental leave policies.

· We care about social and environmental Impact – we have dedicated Impact Champions that collaborate globally to make sure we’re leaving the world better than we found it.

· We have an amazing group of employee resource groups committed to guiding the agency to become more inclusive, diverse, and representative of the world around us.